This Avaya IP Office training course is a key learning opportunity for the Avaya Professional Sales Specialist (APSS) credential and prepares participants for selling IP Office.

Topics covered:

• IP 500 benefits – product positioning, competitors and Small Medium Enterprise (SME) business conversations
• Understanding Server Edition, when to use this as a solution
• IP 500 components – Control Units and Expansion Modules, Base Cards and Expansion Cards supporting Analogue, Digital and SIP Trunks and Telephones
• Communicate the value of IP 500 applications and solutions – VoiceMail, Networking, Contact Centres, Mobility, Collaboration across the IP Office Essential, Preferred, Server Edition and Select Editions
• Additional support resources – Partner Portal, Avaya Learning and Westcon IP Office Designer Tools
• Working with Westcon – how Westcon can help your business succeed

Training Centre:

Gatwick Office

Course Target Audience:

Experienced Sales/Pre-Sales Professionals who want to understand how to sell the IP Office solution portfolio


APSS Small and Midmarket Communications Online Test

IP Office Training Pre-requisites:

• A Notebook or Laptop computer
• Avaya Learning Centre/University Log-In