The Tolly Group, a leading provider of third-party validation services for more than 20 years, has been measuring objectively the ease-of-use of Avaya Scopia vs. Polycom RealPresence. In summary, the report concludes:
- It takes first-time users an average of 60 seconds to join a Scopia conference from their desktop, compared to 7 minutes for Polycom RealPresence
- When connecting to a conference from an Outlook invitation, Scopia users need on average 6 steps vs. 50 for Polycom users
- On mobiles, Polycom first-time users need to download an app whilst Scopia launches automatically
Read the full report
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