This 2-day Avaya IP Office course is targeted at technical staff responsible for the installation, commissioning and support of IP Office Server Edition and VM Pro. It allows Avaya IP Office resellers to move into the mid-market for their IP Office installations, reducing costs and increasing flexibility by using virtualisation skills.

Topics covered:

Day 1:
• Server edition overview
• Server edition Hardware install
• Server edition Virtual install – overview of Virtual infrastructure
• Server ignition
• Secondary server install
• Expansion server install
• Backup and restore
• Upgrading servers and expansion
• One X portal install
• Contact recorder install
• Test resiliency

Day 2:
• VM Pro overview
• Build an enhanced Auto Attendant
• Campaigns and database actions
• Resilience
• Troubleshooting

Pre-requisites:

All delegates should already hold AIPS in IP Office and have attended the 7720C class from Westcon Academy.

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