Topics covered:

• Identify the IP500v2 hardware and software components
• Identify configuration settings using the IP Office Manager
• Utilise the Web Management for Server Edition, Voicemail Pro Application and One-x Server
• Configure settings for users, hunt groups and trunks
• Identify installation requirements for IP Office applications
• Understand the configuration of SIP and IP endpoints
• Utilise System Security and the different access levels
• Explain different monitoring and analysis methods using System Status Application (SSA) and Monitoring for trouble shooting
• Identify and configure Call Flow in the Voicemail Pro
• Summarise the functionality of one-X® Portal

Training Centre:

Westcon, Gatwick Office


This course will provide the necessary skills to take the 7720T AIPS Credential. Time will be provided at the end of the course to take this exam. However, payment and registration for this must be made directly to Avaya Learning by raising a Purchase Order to them. Find out more >>

IP Office Training Pre-requisites:

• Basic knowledge of Voice over IP (VOIP) technology
• Basic knowledge of Session Initiation Protocol (SIP)